Disney Disability Access lawsuit targets Disney Parks & Resorts in a class-action case, alleging that changes to its Disability Access Service (DAS) unfairly prevent visitors with physical impairments from entering.
What is Disney’s Disability Access Service (DAS) in the Disney Disability Access Lawsuit?
Disney developed the Disability Access Service (DAS) to assist visitors who can’t stand in long queues. Instead of waiting in line, DAS users receive a virtual queue time and return later for a shorter wait.
In 2023, Disney modified the DAS eligibility standards, primarily limiting access for those with autism and other developmental problems. Among the accessibility options highlighted to guests with physical disabilities were rider switches and wheelchair-accessible lines.
The Lawsuit: Discrimination Allegations
Trisha Malone of San Diego filed the case, claiming that Disney’s new requirements unjustly exclude visitors with physical impairments and violate disability rights statutes.
Key claims in the lawsuit:
Disney’s new Disability Access Service (DAS) rules discriminate against physically disabled guests.
By asking visitors to publicly reveal their medical information throughout the registration procedure, Disney reportedly coerces visitors into signing releases before determining their eligibility for DAS.
Disney Disability Access lawsuit response
Disney stated, “We are committed to providing a great experience for all who visit our theme parks, including guests with disabilities. We designed our accessibility programs to be equitable while meeting the needs of each individual.”
Disability groups contend, however, that the alternate accommodations for those with physical disabilities are inadequate
Public Response & Upcoming Actions
Public discussion has been stoked by the case. More than 33,000 people have signed a Change.org petition calling for Disney to return to its earlier DAS regulations.
The outcome of the ongoing legal processes may have an effect on accessibility regulations for amusement parks across the country.
Source: USA Today